Help Center
Welcome to the Construction Office Online Help Center. Find answers to common questions, watch video tutorials, and get the support you need to make the most of your construction templates.
Get help fast
- FAQs — Answers to the most common questions about purchasing, downloading, and using our templates
- Video Tutorials — Step-by-step walkthroughs of our most popular templates
- Contact Us — Email support directly. We respond within one business day
- Custom Template Request — Don’t see what you need? Request a custom build
Popular topics
Before you buy
- Which template is right for my business?
- What’s included in the all-access bundle?
- Excel vs Google Sheets — which version should I use?
- Can I customize templates with my logo?
After your purchase
- Where do I find my downloads?
- How do I open Excel files on a Mac?
- How do I import an Excel file into Google Sheets?
- Can I share templates with my team?
Account and billing
- How do I update my account information?
- Where can I see my purchase history?
- What payment methods do you accept?
- Why can’t I download my purchase?
Still need help?
Email support@constructionofficeonline.com with your question and order number. We respond within one business day.
Related resources
- Resources & Tools — Recommended reading and external tools for contractors
- Acknowledgments & Attribution — Credits for the people and platforms that make COO possible
- Blog — Articles on construction software, permits, codes, and best practices